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FREQUENTLY ASKED QUESTIONS (FAQS)
  • How do I switch from my current food to VETERINARY HPM™?

    To help your pet's digestive system adapt successfully to new food, we recommend that you introduce VETERINARY HPM™ gradually over a period of 5 to 7 days.

    For a successful dietary transition:

    fingerprint-2.png Current Food
    fingerprint-1.png VETERINARY HPM™
     

    DAYS 1-2
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    DAYS 3-4
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    DAYS 5-6
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    DAY 7
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  • How much should I feed my pet?

    VETERINARY HPM™ is very palatable, but we do advise that you respect the daily rations recommended by your vet or vet nurse. Our general feeding guidelines can be found on every bag, but your vet or vet nurse can provide you with a recommendation tailored specifically to your pet. 

  • My pet is drinking more. Is this normal?

    A dog should drink 50-70ml/kg of their bodyweight each day, whilst cats should consume 60ml/kg.picture-dog-bowl-2.png

    With VETERINARY HPM™, thanks to its higher amount of protein compared to other dry foods, your pet will naturally consume more water. So don't be surprised if they start drinking more water than usual - that's a good thing!

  • Where is VETERINARY HPM™ produced?

     

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    VETERINARY HPM™ is produced in our own factory in France, more precisely in Vauvert, close to Nîmes. This site has been producing quality pet food since 1988, and thanks to a dedicated team of veterinary surgeons and pet nutritionists, we have been able to meet the very high expectations of pet owners in terms of food quality, traceability and safety for over 30 years.

  • What is the origin of the animal protein you use?

    Animal protein is the main ingredient of the VETERINARY HPM™ range, and this comes from high quality pork and poultry, all of which is of European origin.

  • What is starch ?

    Starch belongs to the carbohydrate family and is found in maize, wheat, rice and potatoes. Starch is necessary to guarantee the consistency of dry food. However, a high-carbohydrate diet may have negative consequences on the health of dogs and cats, including digestive problems. This is why we decided to reduce the amount of starch in our formulas as much as possible: approximately 50% less than in other dog and cat foods in the veterinary market.*

    *Average of main adult dog and cat physiological products sold in the vet channel. Internal study, 2015.

  • Why do you use specific supplements in VETERINARY HPM™?

    The combination of our high protein, low carbohydrate formulation and the use specific functional supplements enables VETERINARY HPM™ to support 10 key health areas for the long-term health and well-being of dogs and cats. Below is a list of these functional supplements and their respective roles in VETERINARY HPM™.

    What is the role of lactobacilli ?
    Lactobacilli are bacteria naturally found in intestinal flora which regulate intestinal transit and contribute to a balanced digestive flora.

    What is the role of montmorillonite and sepiolite ?
    Montmorillonite and sepiolite are clays, which contribute to your pet’s good digestive tolerance: montmorillonite is used in our cat foods, and sepiolite is an ingredient of our dog foods. These clays contribute to the formation of well-shaped stools with little odour. They also protect the digestive mucosa and help to control digestive disorders, such as diarrhoea.

    What is the role of beta glucans ?
    Beta glucans promote the development of a puppy and kitten's own immune defence system.

    What is the role of sodium ascorbyl phosphate?
    We include sodium ascorbyl phosphate in all of our cat foods to help limit dental plaque and tartar formation and ensure good oral and dental health.

    What is the role of pentasodium triphosphate ?
    Pentasodium triphosphate is used in our small & toy dog foods and helps to limit tartar formation and ensure good oral and dental health.

    What is the role of chondroitin sulphate and chitosan ?
    Chondroitin sulphate and chitosan help to maintain a healthy articular system.

    What is the role of L-carnitine ?
    L-carnitine is used to help control your pet’s body weight and condition. It helps limit the deposit of fatty tissue and preserve muscle mass.

    What is the role of chitosan ?
    Chitosan, as a chelater of phosphorus, is used to help maintain kidney function.

    What is the role of dried artichoke leaf extract ?
    Dried artichoke leaf extract is in all out cat foods and helps to dilute urine.

    What is the role of fructooligosaccharides ?
    Fructooligosaccharides contribute to good digestive tolerance and the balance of intestinal flora, as well as reinforcing the digestive mucosa.

    What is the role of psyllium ?
    Psyllium is a fibre that contributes to good digestive tolerance and the formation of well-shaped stools, whilst also helping to regulate bowel movement.

    What is the role of Vitamin E ?
    Vitamin E helps maintain the immune system in older animals.

  • Where can I buy VETERINARY HPM™?

    hexagon-clinic.jpgVETERINARY HPM™ is available exclusively from veterinary practices. Ask your vet or vet nurse for more information.

  • Can a high-protein diet be harmful for my pet's kidneys?

    Dogs and cats are carnivores, which makes them physiologically adapted to high protein intake.

    No study has ever shown a high-quality, high-protein diet to cause early kidney fatigue in healthy dogs or cats. On the contrary, studies show that a high protein concentration in a balanced diet has no negative impact on kidney function, and some have shown that reducing protein does not slow the progression of kidney disease.

    Not only is protein not dangerous, it is indispensable and necessary to keep dogs and cats in good health, even in older pets.

  • What does “HPM” mean and what is the concept behind your new range?

    The term “HPM” stands for Hyper-Premium, because we are elevating our brand to the highest level in terms of quality of ingredients and nutritional balance.

    With VETERINARY HPM®, our goal is to come as close as possible to matching the needs and preferences of dogs and cats. As carnivores, they need a lot of protein and few carbohydrates. Protein provides many health benefits. So naturally we moved towards a LC-HP (Low carbohydrate - High protein) concept, low in carbohydrates and rich in protein. Furthermore, in keeping with a carnivorous diet, we favor the use of animal protein (90% of the protein on average), which is also much easier to digest than plant protein.

  • What ingredients does your new range contain?

    The animal protein sources are swine and poultry.
    The carbohydrates come from potatoes, rice, and peas.

  • What does “low allergen formulation” mean?

    VETERINARY HPM® physiology-adapted foods contain a limited number of foods that provoke allergies. In fact, they are free of soy, corn, wheat, gluten, dairy, or beef, which are frequently allergenic. The number of protein sources is limited and less conventional ingredients are used (peas, potato starch), thus reducing the risk of food intolerance. 

  • How long can the food be kept after opening?

    To maintain all of the food’s nutritional properties and appeal, consumption is recommended within two months of opening.