Cookies policy

Update date: 01/05/2025

The Virbac Group attaches the utmost importance and takes the greatest care in protecting privacy and Personal Data, as well as in complying with the provisions of the applicable legislation.
This Cookie Policy (hereinafter "Policy") aims to provide you with clear and precise information on how your Data is collected through cookies placed on the internet.

When you visit a Virbac Group website, cookies may be placed on your computer, mobile, or tablet. Some personal data, such as your IP address and your login (connection identifier), are thus automatically collected.

The objective is to facilitate and optimize your navigation on our sites, to keep track of your interests, and to evaluate the time you spent on the site.

What is a cookie?

Cookies are small text files placed on your browser by the websites you visit. Cookies are used to ensure the proper functioning of the site, improve user comfort, and provide certain information to the site owners.

Some cookies are necessary for using the site, while others allow us to personalize and optimize the display of content and remember user preferences, and still others measure performance, detect anomalies, and secure access to the site.

What is the purpose of cookies?

Cookies allow the site to remember your actions and preferences (login, language, font size, and other display settings...) for a certain period of time, so you don't have to re-enter them each time you visit the site or navigate from one page to another.

When are cookies placed on the website?

When you first visit the Website, a banner informs you of the presence of cookies, their purpose, and invites you to make your choice about whether or not to place them. Some cookies are necessary for the functioning of the website and other cookies require your consent in accordance with the regulations and are only placed if you accept them. You can at any time inform yourself and set your cookies to accept or refuse them by going to the “Manage my preferences” page at the bottom of each page of the site or by configuring your browser.

What data is collected through cookies?

Through cookies, data related to a terminal at a given time may be collected, including:

  • One or more technical identifier(s) used to identify your internet connection/network
  • The date, time, and duration of a terminal's connection to a website;
  • The Internet address of the referring page (referral URL)from which the terminal accessed the website;
  • The type of operating system of the terminal (e.g., Windows, MacOs, Linux, Unix, etc.);
  • The type and version of the browser software used by the terminal (Internet Explorer, Firefox, Safari, Chrome, Opera, etc.);
  • The make and model of the mobile terminal or tablet;
  • Possible download errors;
  • The language used by the browser software used by the terminal;
  • The characteristics of the content viewed and shared.

Which cookies do we use and for what reasons?

Our website www.corporate.virbac.com uses cookies to differentiate you from other users. They are essential to ensure the proper functioning of our website, improve its features and performance, and thus allow you the best possible experience during your navigation.

The different types of cookies we use are as follows:

  • Strictly necessary cookies – They are essential for the proper functioning of our website. These cookies, for example, remember the information you entered on forms as you navigate from page to page during a session, identify you as logged in to the site, etc. Only these cookies do not require your prior consent.
  • Performance/statistical cookies – These cookies allow us to recognize and count visitors, and to see how they navigate within the site. They help us improve the site's operation, for example, to ensure that the user easily finds what they are looking for. They also provide us with statistics on how the site is used, help us improve it by detecting any errors that may occur, etc.
  • Functionality/preference cookies – We use these cookies to recognize you when you return to our site. They allow us to personalize content for you, to remember if we have asked for your participation in a survey, and to memorize your preferences, such as your choice of language or region.
  • Tracking cookies – These cookies record a user's visit to a website, as well as the pages viewed and the links followed. If it is deposited by a third party (for example, an advertising network) that also tracks traffic on other sites, this type of cookie can also be used to track an internet user's navigation between different sites and create a general behavior profile on the internet. The information collected by these cookies is frequently used to send targeted advertisements to the user.

A cookie is defined as "first-party" or "third-party" depending on its origin:

  • First-party cookies are cookies set by the website the user is currently viewing (for example, cookies set by www.virbac.com).
  • Third-party cookies are cookies set by a domain other than the one the user is currently viewing (for example, Google Analytics, Facebook, etc.).

A cookie is called "persistent" or "session" depending on its lifespan:

  • A persistent or stored cookie is a cookie that is saved on your hard drive until it expires (persistent cookies have an expiration date) or until you delete it. Persistent cookies are used to collect data that can identify the user, such as their web browsing habits or preferences for a given site.
  • A session cookie helps link the user's actions for the duration of a session. A session starts when the user opens a browser window and ends when they close it. Once the browser is closed, all session cookies are deleted.

Further down in the table, you will find more information on the various cookies we use, their lifespan, and their purpose.

How to change cookie settings on internet browsers?

You have the choice to configure your browser to accept or refuse all cookies, delete cookies periodically, or even see when a cookie is issued, its validity period, and its content, and refuse its registration on your hard drive.
 
You can choose at any time to block or disable these cookies by setting up the internet browser on your computer, tablet or mobile, in accordance with the instructions established by your internet browser provider and listed on the websites mentioned below:

Most web browsers allow you to manage most cookies through their settings. To find out more about cookies, including how to see what cookies have been set, visit www.aboutcookies.org or www.allaboutcookies.org.

Discover how to manage cookies on major browsers:

For more information on other browsers, consult the developer's website.

To refuse tracking by Google Analytics across the entire web, consult http://tools.google.com/dlpage/gaoptout.

Table showing the cookies used on the website www.virbac.com

FIRST PARTY COOKIES

Category

Name

Lifespan

Purpose

Strictly necessary cookie

 *SSESS*ID

Session

Secure session cookie, used to maintain your connection to our site when you have a user account.
Functionnality Cookie BIGipServer* Session Cookie used to ensure the continuous routing of user requests to the appropriate server, thereby guaranteeing optimal response speed.

THIRD PARTY COOKIES

Category

Name

Expiration

Description

Performance cookies

 _ga
_gid
_gat		 2 years
24 hours
1 minute		 Google Analytics cookies used to track user actions during site navigation, with the aim of improving site ergonomics. Cookies used to collect information about how visitors use the site. The reports resulting from the data compilation help us improve the site's ergonomics. The cookies collect this information in an anonymous form, including the number of visitors, their origin, and the pages viewed. See the Google page Protect your data.
Performance Cookies AMP_TOKEN 30 seconds to 1 year Google Analytics token used notably to retrieve a ‘Client ID’ from the ‘AMP Client ID’ service. The other possible values are: opt-out, inflight request, or error during the retrieval of ‘Client ID’ on an AMP Client ID service.

Tracking cookie

Facebook

 Session Cookie 1 year and up to 2 years These pixels are intended to collect information about how visitors use the site. This information is used to evaluate our site's performance and improve its ergonomics. The pixel tracks the user's behavior but does not collect personal data.

Tracking cookie

 PREF*
VSC*
VISITOR_INFO1_LIVE*
remote_sid*		 PREF : 8 months
VSC : session
VISITOR_INFO1_LIVE: 8  month
remote_sid :  session		 We embed videos from our official YouTube channel using the "Privacy-enhanced" privacy mode. In this mode, cookies may be installed on your computer from the moment you click on the YouTube video player, but no personal identification information will be stored. To learn more, see Embed videos and playlists.
Hotjar

Relating to the user

Name     Data storage type Description
_hjSessionUser_{site_id} Cookie
  • Set when a user first lands on a page.
  • Persists the Hotjar User ID which is unique to that site. Hotjar does not track users across different sites.
  • Ensures data from subsequent visits to the same site are attributed to the same user ID.
  • 365 days duration.
  • JSON data type.
_hjHasCachedUserAttributes Cookie
  • Enables us to know whether the data set in _hjUserAttributes Local Storage item is up to date or not.
  • Session duration.
  • Boolean true/false data type.
_hjUserAttributesHash Cookie
  • Enables us to know when any User Attribute has changed and needs to be updated.
  • 2 minutes duration, extended every 30 seconds.
  • Content hash data type.
_hjUserAttributes Local storage item
  • Stores User Attributes sent through the Hotjar Identify API.
  • No explicit expiration.
  • Base64 encoded JSON data type.
hjViewportId Session storage item
  • Stores user viewport details such as size and dimensions.
  • Session duration.
  • UUID data type.
hjActiveViewportIds Local storage item
  • Stores user active viewports IDs.
  • Stores an expirationTimestamp that is used to validate active viewports on script initialization.
  • It is removed when the browser page is closed.
  • JSON data type.

Relating to the session

Name     Data storage type Description
_hjSession_{site_id} Cookie
  • Holds current session data.
  • Ensures subsequent requests in the session window are attributed to the same session.
  • 30 minutes duration, extended on user activity.
  • JSON data type.
_hjCookieTest Cookie
  • Checks to see if the Hotjar Tracking Code can use cookies. If it can, a value of 1 is set.
  • Deleted almost immediately after it is created.
  • Under 100ms duration, cookie expiration time set to session duration.
  • Boolean true/false data type.
_hjLocalStorageTest Cookie
  • Checks if the Hotjar Tracking Code can use Local Storage.
  • If it can, a value of 1 is set.
  • Data stored in _hjLocalStorageTest has no expiration time, but it is deleted almost immediately after it is created.
  • Under 100ms duration.
  • Boolean true/false data type.
_hjSessionStorageTest Cookie
  • Checks if the Hotjar Tracking Code can use Session Storage. If it can, a value of 1 is set.
  • Data stored in _hjSessionStorageTest has no expiration time, but it is deleted almost immediately after it is created.
  • Under 100ms duration.
  • Boolean true/false data type.
_hjTLDTest Cookie
  • We try to store the _hjTLDTest cookie for different URL substring alternatives until it fails.
  • Enables us to try to determine the most generic cookie path to use, instead of page hostname.
  • It means that cookies can be shared across subdomains (where applicable).
  • After this check, the cookie is removed.
  • Session duration.
  • Boolean true/false data type.

Relating Surveys

Name     Data storage type Description
_hjClosedSurveyInvites Cookie
  • Set when a user interacts with a Link Survey invitation modal.
  • Ensures the same invite does not reappear if it has already been shown.
  • 365 days duration.
  • List of Survey IDs, URL encoded.
_hjDonePolls Cookie
  • Set when a user completes an on-site Survey.
  • Ensures the same Survey does not reappear if it has already been filled in.
  • 365 days duration.
  • List of Survey IDs, URL encoded.
_hjMinimizedPolls Cookie
  • Set when a user minimizes an on-site Survey.
  • Ensures that the Survey stays minimized when the user navigates through your site.
  • 365 days duration.
  • List of Survey IDs, URL encoded.