2024/09/23 - Career

Teamwork: developing intercultural intelligence

Vignette_corpo_gapsmoov.jpgWith 35 subsidiaries and 5,400 employees worldwide, mastering the codes of intercultural communication is a key challenge for our Group. To meet this need, our Human Resources team launched a pilot project in France from June to August 2024.

In an international group like ours, collaboration knows no borders. However, working with colleagues from different cultures, while often enriching, can also present challenges. Differences in communication codes, perceptions of time, management styles... All these factors can complicate interactions and impact collective performance.

Gapsmoov: a successful pilot project!

To address these challenges, our Human Resources team launched a pilot project from June 17 to August 31, 2024. Fifteen employees in France, from different departments, were able to test Gapsmoov, an innovative digital learning platform dedicated to intercultural management and communication. Feedback from participants has been very positive. They particularly appreciated the personalization of the learning experience, with the possibility of discovering their cultural profile and benefiting from content adapted to their needs.

Testimonial from a participant working in research and development: "The platform is interesting because it is useful on a daily basis for international relations. Thank you for integrating me into this pilot group. It's great! And I hope to be able to continue to enjoy the platform."

Building on this success, we have signed a contract to deploy 500 Gapsmoov licenses at Group level in the second quarter of 2025.

Fun and interactive learning

This platform allows our employees to better understand the cultural differences within our Group and to improve their communication with their colleagues from other subsidiaries.

Here's what makes this tool so powerful:

  • a cultural preference profile for each user, based on a questionnaire that identifies, among other things, a "compatibility rate" with other cultures and areas to work on to better collaborate with a given culture;
  • concrete and operational content with concrete situations focused on key soft skills in interculturality (communication, negotiation, project management, etc.), for immediate implementation;
  • flexible and engaging learning that combines videos, case studies and quizzes to enable employees to develop their skills at their own pace, wherever and whenever they want;
  • enriching exchanges thanks to virtual classes, led in English and French by groups of 8 people from different companies, which allow participants to deepen their knowledge and exchange with experts on various topics related to interculturality.

Investing in intercultural intelligence: a strategic choice

Investing in intercultural intelligence is fully in line with our strategy of developing collaborative skills. Indeed, during a reflection carried out with our French management committee, the improvement of intercultural communication was identified as a major challenge for the years to come. This is why, in parallel with the deployment of the platform, physical workshops dedicated to certain teams are also planned to meet specific needs.

By investing in the development of our teams' intercultural skills, we are strengthening our ability to collaborate effectively and consolidate our global presence.

Join us!